IP Telephony overview
Transformative technologies for your business
In today’s dynamic business landscape, efficient and effective communication is paramount to business success.
With Fusion Systems’ IP Telephony, you can stay at the forefront of your industry, ensuring that your communication infrastructure aligns with the demands of the contemporary business world.
Unlike traditional PBX systems that rely on analogue technology, IP PBX systems use the internet and data networks for voice and video communication.
Fusion universe
Our IP PBX Fusion Universe offers a unified cloud phone system, accommodating remote employees and multi-site offices, resulting in streamlined and cost-effective communication. Ideal for startups and expanding businesses, it offers enterprise-level features without the need for an extensive IT budget.
Within Fusion Universe, businesses access a comprehensive suite of communication tools, encompassing voice calling, video conferencing, instant messaging, and collaborative features, all securely hosted in the cloud. This transition to the cloud simplifies IT management and empowers organisations to scale their communication solutions effortlessly.
Embrace the future of business communication with Fusion Universe and unlock a new era of productivity, efficiency, and flexibility for your organisation.
VoIP
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Voice over Internet Protocol (VoIP) is a groundbreaking technology that has reshaped the landscape of telephony. In contrast to conventional phone systems that hinge on analogue signalling through copper wires, VoIP harnesses the capabilities of the Internet and data networks to transmit voice data in the digital packet format.
VoIP results in a smoother and more efficient way to talk to someone over the internet instead of using traditional phone lines, providing an enhanced technology reflective of today’s digital age and resulting in a more streamlined communication experience.
IVR
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Our IVR (Interactive voice response) solution offers your business a powerful tool to optimise customer interactions, streamline operations, and enhance productivity with a system that boasts robust features and capabilities. IVR enables you to engage customers effectively, reduce operational costs, and ensure a superior customer experience.
Contact us today to discuss your telephany needs.
Fusion Universe is a unified cloud phone system, accommodating remote employees and multi-site offices, resulting in streamlined and cost-effective communication. Ideal for startups and expanding businesses, it offers enterprise-level features without the need for an extensive IT budget.