IT Support

Addressing business needs

Computers are essential to any organisation, providing essential information and services every day. However, they can break down, grow obsolete, or fall victim to viruses. It’s only when these problems arise that we realise their value.

At Fusion Systems, we understand your IT infrastructure is more than just technology; it’s an integral part of your business. When things go wrong, which they inevitably do, our range of support packages ensures your IT systems maintain their peak performance. Rest assured, our team of engineers understands the criticality of system efficiency.

Why do I need business IT support?

When you need assistance we have a team of highly qualified and experienced engineers who are just a simple phone call away.

Our technical support team can extend the lifespan of your systems simply by maintaining your IT infrastructure correctly. Whether you have a handful of standalone machines, an end-to-end networked IT environment, or a custom-built infrastructure, our managed support packages can maximise system reliability.

Our support services will allow your systems to operate at their most productive, allowing you to concentrate on expanding your workforce and giving you a competitive advantage when engaging new clients.

Commitment to excellence

We will work as an extension of your IT team and leverage our decades of professional expertise to identify and resolve issues quickly and efficiently. Our goal is not just to meet your expectations but to exceed them, ensuring minimal disruption to your business operations.

Why choose us?

✅ On-Prem Engineer Visits
✅ International Remote Support
✅ Rapid Response Times
✅ Expert Problem Resolution
✅ Exceptional Customer Service
✅ Seasoned Managed Service Provider (MSP)
✅ Affiliated with Microsoft Cloud Solutions, HP Enterprise, Sangoma, ESET

What support package Is best for me?

We take pride in offering diverse contracts to meet every requirement. Selecting the right level of support is pivotal in ensuring you receive precisely the service you need. From budget-friendly options to bespoke solutions, we have the ideal package for your business.

For more information on our support packages and pricing, don’t hesitate to contact us.

Your journey towards seamless IT support begins here.

Pay as you go


Are you looking for a support model that provides expertise on-demand without the constraints of fixed, long-term contracts? Let us help you.

We recognise that businesses require adaptable support solutions, and that’s why we’re excited to offer our Pay-as-You-Go Support Model. This reactive support package gives you maximum flexibility and control over your support expenses and is ideal for businesses looking for on-demand, ad-hoc IT support. No contract commitments and paying only for what you use makes PAYG an ideal choice for your business—value without breaking the bank.



Are you looking for cost predictability with a fixed fee every month for proactive support from our dedicated team? We are here to support you.

By committing to a fixed monthly duration at discounted rates, you gain the advantage of cost-effective IT assistance, ensuring that expert help is readily available with just a simple phone call or message whenever assistance is required.

Managed services


Managed Services is the end-to-end service wrap, and our team is well-equipped to handle the complexities of your IT infrastructure. Benefit from proactive estate management, and the assurance of minimal downtime, allowing you to focus on what matters most – growing your business. The service covers all support requests, device management, antivirus, software and patch management.