VoIP Phone Systems in York for Businesses
Voice over Internet Protocol
The VoIP phone systems York businesses rely on.
Fusion Systems installs and supports VoIP phone systems for businesses in York and the surrounding areas. Based in Osbaldwick and established in 2005, we move businesses off old analogue and ISDN lines onto modern internet-based phones, keep your existing numbers, and look after the system afterwards.
The UK landline switch-off: move before 31 January 2027
BT Openreach is switching off the old copper telephone network (PSTN and ISDN). The current deadline is 31 January 2027, after which traditional landlines will stop working. Businesses still using analogue or ISDN lines need to move to a digital phone service such as VoIP before then. It is also worth checking any equipment that still relies on a phone line, such as alarms, lift phones or card terminals. Our landline switch-off guide has a full checklist.
We plan and manage the move for you, including number porting, handsets and Microsoft Teams integration, so your phones keep working without disruption.
Why York businesses choose Fusion Systems for VoIP
✓Local engineers: based in Osbaldwick, York.
✓Established in 2005 and ISO 27001 certified.
✓Keep your numbers: number porting included in the move.
✓Microsoft Teams integration: calls, chat and meetings in one place.
✓Handsets supplied and set up: Cisco, Plantronics and Yealink.
✓One local partner for your IT and your phones.
Related services: business phone systems, IVR and Microsoft 365.
Further reading: our landline switch-off guide for York businesses and ISPreview’s report on the landline switch-off.
What is VoIP?
VoIP (Voice over Internet Protocol) makes phone calls over your internet connection instead of traditional telephone lines. It removes the need for multiple phone lines, makes it easy to add or remove users as your business changes, and offers features that analogue systems cannot match, such as voicemail to email, auto-attendants and calling from any device.
Features and benefits
Explore how VoIP can help your business, from lower call costs and better connectivity to Teams integration and flexible plans.
Cost efficiency
Fusion Systems’ VoIP can significantly reduces communication costs, allowing you to allocate resources where they matter most.
Global Connectivity
With our VoIP solution, geographical boundaries become irrelevant. Connect with clients, partners, and team members worldwide effortlessly, enhancing your business’s reach and accessibility.
Advanced features
Experience various cutting-edge features, including call forwarding, voicemail-to-email transcription, auto-attendants, and seamless integration with your existing business tools. Customisation options are available to suit your unique needs.
Scalability
As your business grows, your communication needs evolve. Fusion Systems’ VoIP scales with you, ensuring your communication infrastructure remains agile and adaptable.
Enhanced productivity
Streamline your communication processes with features like video conferencing, screen sharing, and instant messaging. Collaboration becomes effortless, boosting productivity across your organisation.
MS Teams integration
Integrating VoIP with Microsoft Teams combines voice calling with chat, video conferencing, and file-sharing, enhancing productivity and teamwork. This integration simplifies communication and consolidates collaboration tools into one centralised hub for modern businesses.
Plans and pricing
Our Plan and Pricing options are designed to provide flexibility and cost-effectiveness for businesses of all sizes. We offer a range of call rate plans tailored to your specific needs, whether you require unlimited domestic calling or a customised international package, so you can effectively manage your communication expenses with competitive rates and transparent billing.
Our scalable plans allow you to adapt as your business grows, ensuring you’re always paying for precisely what you need.
Handsets
We offer a comprehensive selection of state-of-the-art headsets and handset devices to complement our VoIP system. We supply Cisco, Plantronics and Yealink handsets designed for superior call quality and ease of use, ensuring crystal-clear conversations and seamless integration with our platform.
From sleek desktop models with intuitive interfaces to cordless handsets for added mobility, our range caters to diverse business requirements. Each handset is meticulously selected to enhance your communication experience and maximise the benefits of our VoIP solution.
Voicemail
Our VoIP solution includes advanced voicemail features that enable you to manage your messages efficiently with customizable greetings and easy access from any device.
Number porting
When you switch to our VoIP platform, our number porting service simplifies the transition. You can keep your existing phone numbers, eliminating the hassle of updating contacts and promotional materials and ensuring a hassle-free transition for your business.
VoIP phone systems York: frequently asked questions
When is the UK landline switch-off?
BT Openreach is retiring the old copper telephone network (PSTN and ISDN). The current deadline is 31 January 2027. After that, traditional analogue and ISDN lines will stop working, so businesses need to move to a digital service such as VoIP before then.
Can I keep my existing phone numbers?
Yes. Our number porting service moves your existing numbers onto the new VoIP system, so you don’t need to update your website, stationery or customer contacts.
Does VoIP work with Microsoft Teams?
Yes. We can integrate VoIP calling with Microsoft Teams, so your staff can make and take calls alongside Teams chat, video meetings and file sharing.
What equipment do I need?
A reliable internet connection and suitable phones or headsets. We supply and set up Cisco, Plantronics and Yealink handsets and headsets, from desk phones to cordless models.
How much does a VoIP phone system cost?
It depends on the number of users and the call package you need, from unlimited UK calling to tailored international plans. Pricing is on request, and we’ll give you a clear quote based on your business.
Do you install VoIP for businesses outside York?
Our engineers are based in Osbaldwick and look after businesses across York and the surrounding areas. Get in touch to check whether we cover your location.
Contact us today to migrate your phone system.
Join the ranks of businesses that have already embraced the future of communication and elevate your company’s efficiency, reduce costs, and enhance collaboration with Fusion Systems’ VoIP solution. Experience a communication revolution like never before. Contact us today to learn how Fusion Systems’ VoIP can transform your business communication strategy.
Together, we’ll take your business to new heights.